TD Bank, “Make it Better”
As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand – anchored in their proven business model, and rooted in a desire to give their customers, communities, and colleagues the confidence to thrive in a changing world.
Grant Minish works in business development in the LGBTQ2+ market segment in BC as part of TD’s LGBTQ2+ customer program. He is located in Vancouver and has an office in the TD Tower at Pacific Centre. His full job title is Regional Manager of LGBTQ2+ Business Development.
Since 2005, Grant has worked with TD’s community relations team building relationships with LGBTQ2+ organizations in BC, connecting those organizations to the bank, and the bank to those organizations.
TD supports over 90 Pride festivals and over 160 LGBTQ2+ organizations across North America. There is an extensive employee volunteerism program that allows organizations to connect with employees who are interested in volunteering their time.
Grant sort of fell into banking and stayed. In 2005 the bank asked him to lead their LGBTQ2+ initiative in Vancouver, which he did off the side of his desk until 2014 when they launched their full-time customer strategy which started with Grant and has now grown to 6 people across Canada.
Leading the LGBT strategy was a personal passion of Grant’s. He states, “It is amazing to be in a role which allows me to be my authentic self and at the same time be a leader in a company with such a large inclusion and diversity focus on customers, community, and colleagues.”
Grant’s favourite thing about what he does is helping people achieve their financial goals, whatever that may look like. Secondly, working with the community and building community connections, and thirdly, working with colleagues, enabling them to bring their whole selves to work.
When asked about how the TD Bank has coped with the current COVID-19 pandemic, Grant says, “It has had to make massive changes in a very short period of time. I am impressed with the speed and adaptability of my colleagues across the enterprise which enabled us to continue to serve and advise our clients in a very different world.”